Help & Frequently Asked Questions
What products does Biwillz Computers offer?
Biwillz Computers provides a wide range of electronics, including laptops, desktops, peripherals, accessories, and software from top brands to meet your technology needs.
How can I place an order?
Simply browse our catalog, add items to your cart, and proceed to checkout. You'll be prompted to create an account or sign in, then follow the instructions to complete your purchase.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and select buy-now, pay-later options through our partner Klump for convenient payment plans.
What is your warranty policy for new products?
All new products come with a manufacturer's warranty, typically lasting 1 year. Warranty coverage details are available on individual product pages.
Do used products come with a warranty?
Yes, our certified used products come with a limited warranty of 90 days covering functionality. Extended warranties are available for select items.
What is your return policy?
If you're not satisfied with your purchase, you may return the item within 14 days for a refund or exchange, as long as it meets our return conditions. Contact support for more details.
How can I get support if I have an issue?
Our customer support team is here to help! Reach out via our Contact Us page, call our helpline, or email us at support@biwillzcomputers.com. We strive to respond within 24 hours.
